Key Accounts Manager - Corpoarte Salary

Purpose of the role:

• The role holder would be responsible for driving Acquisition of salary accounts and Cross of Third Part products in the portfolio responsible for.
• This role is also responsible for Penetration in empanelment relationships acquired, overall operations, administration and drive high performance culture across assigned catchment.

Key Responsibilities:

• Do Area /Catchment mapping for Corporate Salary potential.
• Do cold calling, reference calling, approach HR/Finance for presentation and conversion.
• Secure mandate and generate Company Code (COCO).
• Organize help desk for opening Accounts of individual employees, attend new joiners induction for opening of Accounts.
• Organize cross sale from corporate and individual employees.
• Achieve month on month new corporate on-boarding/empanelment target, number of accounts target, upload target and cross sale target.
• To ensure that all accounts signed up with the corporate gets salary credits
• To identify and resolve service issues of the Corporate
• Servicing all financial needs of the flagged customer
• To maintain call reports and MIS as required

Indicative Tasks

Competencies

Business Perspective

Responsible for Acquiring new Corporate client

- Analytical Skills

Meet and presentable to CFO/CA/CHRO

- Planning

Understanding need of Client as corporate.

- Market Intelligence

Track and maintain service level of existing client

- Result Orientation

Monitor branch performance on a daily, weekly and monthly basis and provide assistance, as required

- Decision Making

Develop initiatives to increase sales, corporate base and enhance Equitas image in the location

Cross Selling of Liability products including Insurance

Undertake initiatives to enhance ESFB's market share and sales in the area

Process Perspective

Identify issues of corproate clint and solve problems effectively

- Analytical Skills

Design processes and define timelines to ensure maximum branch productivity

- Collaboration

Customer Perspective

Build, manage and promote relationship with existing/old corporate customers to generate new business and to solicit referrals

- Building Relationships

Ensure continuous generation of business through efficient dealer relationship management

- Selling Skills

Proactively identify gaps in the existing model and devise appropriate measures to improve customer service

Effectively handle customer complaints, if any

Track market trends and competitor practices across product lines. Carry out market and competitor analysis for the area

Analyze trends in the area and provide inputs towards expansion of branch network

Learning & Growth Perspective

Work with the Regional Manager / Zonal Manager to set Meeting with CHRO/CA/CFO

Communication and Presentable

Ensure timely Mcloser of targed and service SLA