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Client Diligence Specialist
Equiniti
posted 1mon ago
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Fixed timing
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Job Description
The Client Diligence Specialist is responsible for the coordination and timely completion of client information requests (such as Due Diligence Questionnaire (DDQs), Requests for Information/Proposals (RFI/Ps)) to meet contractual and operational requirements.
Core duties and Responsibilities
- Coordination with commercial colleagues to agree on the scope, requirements, and response time of a client information request(s),
- Liaise with internal Subject Matter Experts (SMEs) to complete cross-functional client information requests to a high standard,
- System upkeep of a knowledgebase to maintain the integrity of data and to ensure all the material is updated in accordance to defined procedures,
- Maintain the knowledgebase in a controlled manner, preserving an auditable lifecycle management of data from data creation to data deletion,
- Conduct training and development of internal stakeholders for client information requests,
- Present information and answer questions on external client calls,
- Championing process improvements and change management activities to reduce inefficiencies.
Knowledge and Experience:
- Experience in completing client questionnaires - Essential,
- Experience of delivering work within target timescales - Essential,
- Experience in Compliance, Internal Audit, or Risk Management - Preferred.
Skills Required
- Strong written and oral skills - Essential,
- Attention to detail to deliver accurate work to clients - Essential,
- Excellent interpersonal skills with the ability to develop strong relationships - Essential,
- Capable of working independently and as part of a team - Essential,
- The ability to multi-task and to prioritise workload effectively - Essential,
- The ability to work with internal stakeholders across different geographies and departments - Essential,
- Excellent organisation skills with the ability to organise, plan and prioritise work - Essential.
Qualifications
- Educated to degree level - Preferable.
Employment Type: Full Time, Permanent
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Strict timing
Monday to Friday
No travel
Day Shift
Equiniti Benefits
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Equiniti Chennai Office Location
Chennai, Tamil Nadu Office
Headquarter
Equiniti India
Block 10, 8th Floor, DLF IT Park, 1/124, Mt Poonamalle High Road, Chennai, Tamil Nadu 600089, IN
Chennai, Tamil Nadu
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