IT Network Engineer - CCNA Certified (5-7 yrs)

LOCATION : Whitefield,Bengaluru,.

Your Responsibilities :

As the Network Engineer , you will be responsible for :

- Troubleshoot network (LAN, WAN, DNS, DHCP etc.) and firewall-related issues while providing excellent customer service according to priorities based on business impact and urgency.

- You manage the lifecycle of the existing infrastructure to keep it modern and up to date.

- You automate tasks and come up with improvements to increase efficiency.

- You collaborate with project managers and technology teams to deliver efficient and quality projects.

- You work closely with vendors, partners, and other relevant stakeholders.

- You create technical documentation and review it regularly.

- You provide guidance to other engineers and share knowledge via technical sharing sessions with the Service Desk.

- You conduct latency optimization testing identifying breakages and recommends solutions.

- You support a secured wireless environment.

- You also support of datacenter migrations, upgrades, and redesign.

- You finally support of global HQ, regional, and plants with Cisco and Meraki devices.

Requirements :

Basic requirements :

- BE/B.Tech or equivalent work experience.

- Basic understanding of Business Operations (OT) concepts.

- Advanced understanding of ITSM Framework (ITIL).

- ITIL Foundations certified required.

- Must have relevant licenses or certificationsCCNA.

- At least 5 years' technical expertise in switching, routing, security (firewalls), wireless systems.

- Expert knowledge of troubleshooting layer 1, layer 2 and layer 3 issues.

- QoS design, deployment strategies and architectures experience.

- Monitoring tools like CA eHealth, Solarwinds Orion, PRTG, or Ciscoworks.

- Understanding of various network storage (SAN/NAS) & backup technologies.

Needed skills :

- Good communication skills

- Collaborate with technical and non-technical stakeholders and be focused on problem solving and secure end-user satisfaction of our services.

- Previous experience working in Global Teams.

- Time Management.

- Teamwork & Work Ethic.

- Critical Thinking & Problem-Solving.

- Technical Writing.

- Organized and structured way of working.

- Curiosity & Avid Learner.

- Fluent in English (written & spoken); French is a plus.

- Open to related travel (+/35%).