Quality assistant manager

Job Title: Quality Assistant Manager
Location: Thane
Salary: 5.5 LPA
Experience: BPO experience mandatory

Key Responsibilities:

• Manage and improve quality assurance processes.
  
• Monitor team performance and ensure adherence to quality standards.
  
• Conduct audits and provide constructive feedback.
  
• Collaborate with teams to design and implement quality improvement plans.
  
• Ensure compliance with company and client standards.
  
• Qualifications:
  
• Proven experience in a quality management role within a BPO setting.
  
• Strong analytical, communication, and leadership skills.
  
• Ability to handle performance metrics and reporting.

Kindly apply or share resume on below whatsapp number

HR Carol - 9930474967