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Client Communication Executive
Enliven
posted 4mon ago
Job Role Insights
Flexible timing
Job Description
- Client Interaction: Serve as the point of contact for clients, addressing inquiries and providing timely responses
- Communication Management: Develop and maintain effective communication channels with clients to ensure their needs are met and expectations are exceeded
- Feedback Collection: Gather client feedback and insights to inform service improvements and ensure client satisfaction
- Collaboration: Work closely with internal teams to relay client requirements
- Documentation: Maintain detailed records of client interactions, ensuring all communications are logged accurately
- Reporting: Prepare and present regular reports on client feedback, engagement, and satisfaction metrics to management
- Problem Resolution: Address any client concerns or issues promptly and effectively, escalating as necessary
- Event Coordination: Assist in planning and executing client-related events, webinars, and meetings
Employment Type: Full Time, Permanent
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based on 1 employee
Flexible timing
Monday to Saturday
Enliven Benefits
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