Client Service Executive - Career Launcher

Client Service Executive

About US:

Career Launcher Media is the institutional business arm of CL Educate Ltd (NSE: CLEDUCATE) that offers digital marketing & print solutions, events, and student outreach services to higher education institutions & universities across India.

Minimum qualifications:

• Bachelor& degree or equivalent practical experience.
• Ability to speak and write in English fluently.

Preferred/Key qualifications:

1. Experience in client management, customer service, marketing, consulting, or related field

2. Familiarity with managing a portfolio and/or working against assigned customer goals (e.g., business growth,

customer success metrics, outreach goals, etc.).

3. Act as the main point of contact for client inquiries related to events and outreach activities, ensuring prompt

and accurate responses.

4. Develop and execute outreach strategies to engage current clients, identify new opportunities, and support client retention.

5. Use CRM systems and outreach tools to maintain regular client contact and track interactions, follow-ups, and client feedback.

6. Identify and analyze trends in client needs, offering insights and recommendations for improving engagement efforts.

7. Excellent communication and problem-solving skills.

WORK LOCATION: NEW DELHI

WORK PATTERN: Full-time

HR Email-ID : nistha.malhotra@careerlauncher.com