Senior AEP and AJO Engineer

At CommBank, we never lose sight of the role we play in other people s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Senior AEP and AJO Engineer

Location: Manyata Tech Park, Bangalore

Business Team

CBA Business Bank, CommSec Digital and Customer Crew, Content and Personalisation Squad

Impact Contribution

Working in the CommSec Digital and Customer Crew you will play an integral role as an engineer bringing to life digital experiences that surprise and delight our customers across, website and email channels delivering on business outcomes for new customer acquisition and engagement.

Roles Responsibilities

• Have to work closely with business stakeholders, digital experience managers, content producers, content writers, developers, system administrators, project managers, business analysts and end users to build a state-of-the-art Digital Platform using Adobe s Experience Platform Product Suite.

• Design efficient content models, security models, workflows and templates.

• Employ strong coding standards for efficiency, readability and reuse.

• Define common business and development processes, platform and tools usage for AEM Platform solutions and delivery.

• Unit-test code for robustness, including edge cases, usability and general reliability.

• Should be able to work on bug fixing and improving application performance.

• Continuously discover, evaluate and implement new technologies to maximize development efficiency.

• Continuously monitor the website and platform for performance, security, and incidents and respond to those issues, risks, and incidents to meet SLAs.

• Knowledge of Continuous Integration (CI) and Continuous Delivery (CD)

Essential Skills

Must Have:

• 6+ years of experience.

• Experience in setting up multi-channel personalisation and experience platforms such as Adobe Journey Optimiser including the creation of the digital profiles, segmentation, and distribution channels for web, email, mobile, and SMS etc.
• Experience with Adobe Experience Platform (AEP) including integrations with core data systems, platform governance, schema configurations, and the ad on services for Adobe Journey Optimiser (AJO), Adobe Customer Journey Analytics (CJA), and Real-time CDP (RTCDP).
• Experience in managing email channels in platforms such as Adobe Campaign Manager or Adobe Journey Optimiser, including template creation, channel management, and data and segmentation.
• Experience and understanding of tag management including JavaScript, data layer and tagging approaches across digital assets, including mobile applications (SDK), web single page application (SDK), websites, and the configuration and management of data streams to digital platforms such as Adobe, Google, Facebook etc.
• Experience with Customer Data Platforms such as Adobe Real-time CDP for the creation and sharing of data segments and destinations include first party channels and advertising platforms such as Google and Facebook.

Good to Have:

• Experience in development of website content using Adobe Experience Manager or similar CMS including creating templates, content publishing workflows, and the publishing of content into other channels such as mobile apps, secure applications, and authenticated environments.
• Experience in working with and developing design systems for single page application frameworks (SPA) websites.
• Experience in designing and managing digital asset managers (DAM) for the scale of content across multiple digital channels and multiple brands.
• Experience in headless websites, creation of experience fragments (Adobe HTML offers), and content fragments (JSON offers), and the integration of these offers across websites, and mobile applications.
• Experience in the integration and configuration Adobe Cloud Solutions including AEM, Adobe Analytics, Adobe Target, Adobe Launch, Audience, and AEP etc.
• Commendable skills and understanding of software engineering and architecture principles, including end to end test automation, UI testing, and CI/CD pipelines (TeamCity) will be desirable.

Education Qualification: Bachelor s degree or Master s degree in Engineering in Computer Science/Information Technology