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3.8

based on 39.2k Reviews

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1 Capgemini Engineer- Customer Support Job

Customer Support Engineer - Propulsion Fuel APU Air System

Capgemini Technology Services India Limited

 · 

3.8

 based on 39.2k Reviews

6-9 years

Bangalore / Bengaluru

Customer Support Engineer - Propulsion Fuel APU Air System

Capgemini

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Atlassian SAP CO AWS Customer Support Java AutoCAD

+ 14 more

Job Description


 About The Role : Educational Qualification:B.E / B.Tech in Aeronautical or Aerospace Engineering AME with Paper III cleared candidates in Mechanical Streams Experience:6-9 Years Location:Bangalore
  • Experience in design office on Propulsion, Fuel, APU, Air Systems
  • Good understanding of Airline operating and maintenance environment.
  • Knowledge of Tech Data Manuals (AMM, TSM, SRM, IPC, WDM,…), Engineering Drawings (Mechanical and Repair) Interchangeability/Spare Parts management and Configuration Management, Concessions
  • Experience with the following tools will be an advantage:Tech Request, Airn@v, Zamiz (AIRINA), Taksy, SNS, APS, AVD, FTS+, SAP, ICC, PASS SSI, PDMLink (APS), Gsuite, Airbus World, DocMaster, Airbus Norms & Specs.
  • Ability to coordinate remotely / virtually among Design Office, Support Engineering, Vendor service providers, Suppliers, Support teams.
  • Good knowledge of MS Office suite.English:Advanced level (written and spoken)

    •  Your role: 
  • The scope is to answer In-Service queries, investigate In Service Issues and exploit In-Service Experience.
  • Analysing and answering daily queries from customers on ALL Airbus civil A/C;
  • Agree on a resolution deadline with the customer and define a resolution strategy.
  • Anticipating recurring queries.
  • Developing a collaborative network with internal and external contributors.
  • Provide solutions in collaboration with the customer for a safe operation environment.
  • To constantly perform operational assessments of the Airbus fleet and raise actions.
  • Capitalizing the In-Service experience into innovative solutions, for better support and optimization.
  • Building the team of tomorrow.

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Engineer- Customer Support roles with real interview advice

    People are getting interviews at Capgemini through

    (based on 3k Capgemini interviews)
    Job Portal
    Campus Placement
    Company Website
    Referral
    Walkin
    Recruitment Consultant
    43%
    19%
    8%
    7%
    5%
    2%
    16% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What Engineer- Customer Support at Capgemini are saying

    4.0
     Rating based on 3 Engineer- Customer Support reviews

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    Read 3 reviews

    Engineer- Customer Support salary at Capgemini

    reported by 19 employees
    ₹3 L/yr - ₹11 L/yr
    113% more than the average Engineer- Customer Support Salary in India
    View more details

    What Capgemini employees are saying about work life

    based on 39.2k employees
    71%
    88%
    65%
    85%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Capgemini Benefits

    Submitted by Company
    Salary
    Flexible working
    Leave
    Mobility
    Pension
    Submitted by Employees
    Work From Home
    Cafeteria
    Soft Skill Training
    Health Insurance
    Job Training
    Gymnasium +6 more
    View more benefits

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    Capgemini Bangalore / Bengaluru Office Locations

    View all
    Bangalore / Bengaluru  (4)
    Bangalore Office
    Capgemini, Crescent 2, Prestige Shantiniketan, Sadaramanagala Village, Whitefield Main Road Bangalore
    Karnataka 560048
    Bengaluru Office
    Capgemini Business Services (India) Limited, Brigade Metropolis, Summit Tower ‘A’, 73/1, Garudacharpalya, Mahadevapura Post, Whitefield Main Road, Bengaluru Bengaluru
    560 048

    Customer Support Engineer - Propulsion Fuel APU Air System

    6-9 Yrs

    Bangalore / Bengaluru

    4d ago·via naukri.com
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