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136 Encora Jobs
ServiceNow developer and support with CSM Module
Encora
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Experience:6+ years
Qualification: Any graduate
Technical Skills:
- Functional knowledge of CSM module of ServiceNow.
- Development experience with SOAP, RESTful API, scripting with ServiceNow
- Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...
Job Description:
Azure Devops with 8+ years experience in designing, deploying, and implementing Private, Public, and Hybrid Cloud Technologies in accordance with industry best practices.
Responsibility:
- Functional knowledge of CSM module of ServiceNow.
- Development experience with SOAP, RESTful API, scripting with ServiceNow
- Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...
- Have worked on multiple integrations of ServiceNow-Monitoring Tools
- Agent workspace and Chat configuration
- Past experience with instance upgrade and patching is a plus, but not required
- Hands on experience with ServiceNow CSM, ITSM, and Service Portal
- 1-2 years of hands-on experience with ServiceNow in Support role (Incident, Problem and Change management)
Skill Set:
- Some experience in ServiceNow development, implementation, integration, JavaScript, UI policies, UI action, workflow, business rule, client script
- Identify system deficiencies and recommends solutions continual service improvements
- Functional understanding of OpenFrame / CTI technology
- Functional understanding of NOW Experience UI Framework
- Functional understanding of JMS integrations
- Functional understanding of internationalization (i18n)
- Certification (added advantage) :- CSA, C
Soft Skills:
- Good interpersonal skills with the ability to present ideas in user-friendly language.
- Successful experience working in a team-oriented, collaborative environment.
- Proven analytical and problem-solving abilities.
- Excellent communication both written and verbal.
- Strategic thinker with strong influencing skills and the ability to build consensus.
- Strong action orientation; ability to make things happen.
Communication
- Facilitates team and stakeholder meetings effectively
- Holds regular status meetings / scrum meeting
- Resolves and/or escalates issues in a timely fashion
- Understands how to communicate difficult/sensitive information tactfully
- Astute cross-cultural awareness and experience in working with international teams (especially US)
You should be speaking to us if;
- You are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class IT organization
- You like a job that brings a great deal of autonomy and decision-making latitude
- You like working in an environment that is young, innovative and well established
- You like to work in an organization that takes decisions quickly, is non-hierarchical and where you can make an impact
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Servicenow Developer roles with real interview advice
Top Encora Servicenow Developer Interview Questions
Q1. What is difference between dot net and dot net core?
asked in
Senior Software Engineer interview
Q2. What is difference between interface and abstract class
asked in
Senior Software Engineer interview
Q3. What exceptions have u faced while creating framework?
asked in
Software QA Engineer interview
What people at Encora are saying
Rating based on 2 Servicenow Developer
reviews
Anonymous · IT & Information Security
in Bangalore / Bengaluru
Likes
Encora is the best in the it industry
- Salary - Excellent
+6 more
Dislikes
No DIslikes i am always happy
Servicenow Developer salary at Encora
reported by
4
employees
with 4-5
years exp.
₹5.3
L/yr - ₹13.5
L/yr
61%
more
than the average Servicenow Developer Salary in India
View more details
What Encora employees are saying about work life
based on 739 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Encora Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
View more benefits 
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Encora Chennai Office Locations
Chennai Office
2nd floor, Module 7, North Block, Phase 2, IG3 Infra Ltd. IT SEZ, Pallavaram, Thoraipakkam
Chennai
600097
600097
Chennai Office
No. 11, Doxa Business Center, Rattha Tek Tower, OMR Road Thoraipakkam
Chennai 600097, India
Chennai
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