Servicenow developer CSM

• Functional knowledge of CSM module of ServiceNow.
• Development experience with SOAP, RESTful API, scripting with ServiceNow
• Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...
• Have worked on multiple integrations of ServiceNow-Monitoring Tools
• Agent workspace and Chat configuration
• Past experience with instance upgrade and patching is a plus, but not required
• Hands on experience with ServiceNow CSM, ITSM, and Service Portal
• 3 years of hands-on experience with ServiceNow in Support role (Incident, Problem and Change management)
• Some experience in ServiceNow development, implementation, integration, javascript, UI policies, UI action, work flow, business rule, client script
• Identify system deficiencies and recommends solutions continual service improvements
• Functional understanding of OpenFrame / CTI technology
• Functional understanding of NOW Experience UI Framework
• Functional understanding of JMS integrations
• Functional understanding of internationalization (i18n)
• Certification (added advantage) :- CSA, CSM

Shift timins - US Shift**

To step up for the interview, Share your updated resume to bhuvaneshwaran.s@infobeans.com