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Voice Process Associates
Empiric Technologies
posted 5mon ago
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Job Description
EMPIRIC Technologies is looking for Voice Process Associates to join our dynamic team and embark on a rewarding career journey
- Handle inbound and outbound customer calls.
- Provide accurate information and resolve customer queries.
- Maintain detailed records of customer interactions.
- Follow communication scripts and guidelines.
- Meet performance targets and quality standards.
- Collaborate with team members to improve service delivery.
- Participate in training sessions to enhance product knowledge and customer service skills.
Employment Type: Full Time, Permanent
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