Manager - Business Insights & Analytics

• Serves as trusted advisor by actively participating in various phases of the project including kick-off, methodology development, execution, insight generation and data visualizations
• Communicates with stakeholders to present the final outputs and provide recommendations
• Build and exhibit deep expertise on available data sets including patient, prescription, and payer mapping datasets from external suppliers (LAAD, NPA, DDD, MMIT, OneKey etc) and other internal/external data sources as needed
• Integrate new data sources for specific payers, such as Specialty Pharmacy data, Co-pay card data if available

Ensure high stakeholder satisfaction through consistent delivery of high quality, timely and insightful outputs throughout analytics value chain on various objectives related to

• account segmentation, targeting, etc
• performance analytics for payer access and reports pertaining to Lilly brand access performance, market access monitoring, new brand launch performance trackers, Institutional/KAM performance etc
• data support through data mining and warehousing

• Project Management

• Ensures quality, speed, value, and compliance throughout the analytics value chain
• Establishes project management for seamless project execution, prioritization and high-quality delivery from the team
• Supports creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
• Facilitates shared learning forums to identify challenges and establish best practices across the team
• Continues to expand the analytical capability of the team by taking on more complex projects and delivering value
• Identifies improvement opportunities and implementation of analytical best practices

People Management

• Lives the Lilly Leadership Principles: Connect with People, Be Determined and Drive Continuous Improvement
• Embraces and champion change
• Demonstrates ability to appropriately escalate when issues arise
• Identifies, recruits, and selects top talent; manages new-hire onboarding
• Monitors employee engagement and team health

• Utilizes myPM process to operationalize organizational goals for team members
• Partners with direct reports to create individual development planning/action planning
• Serves as trusted career advisor, and work with Functional Leadership and HR to identify career opportunities as appropriate
• Conducts effective one-on-one coaching sessions using the Lilly coaching framework by encouraging two-way dialogue and open feedback, listening actively, being flexible, and identifying knowledge, skill and performance gaps.

• 8+ years of analytics experience with demonstrated ability to think strategically in an ambiguous environment in analytics
• 2+ years of experience in handling teams
• Experience in pharma industry is preferable

Technical Skills

• Strong experience in SQL
• Strong experience in data visualization tools eg Tableau
• Strong experience in R/ Python/ SAS
• Strong knowledge of various US healthcare datasets like LAAD, NPA, DDD, MMIT, OneKey, Specialty Pharmacy data, Co-pay Card data etc
• Experience in HCP/ HCO targeting, segmentation projects
• Advanced MS-office skills (MS-Excel and MS-PowerPoint)
• Experience with AWS cloud services: Redshift, S3, Glue, Lambda, Quicksight, Sagemaker

Soft Skills

• Strong work ethic and personal motivation
• Good presentation skills
• Interpersonal and communication skills with ability to work across time zones
• Ability to operate effectively in an international matrix environment
• Strong stakeholder management skills
• Strong team player who is dynamic and result oriented
• Excellent verbal and written communication skills with the ability to effectively communicate analysis/ recommendations with business audience

• Undergraduate degree in a quantitative field (eg Engineering, Maths, or Statistics) from a Tier-I institution; MBA highly preferred