Delivery Head

- 15+ years of experience leading customer services and managing large account, preferably in the SaaS industry - Experience leading large teams, complex projects with multiple stakeholders and having accountability for a P&L - Deep passion for customer experience, coupled with a driving motivation to solve their problems and continually improve their experience - Proven ability to develop strong working relationships in a matrix, global environment and establish a high level of credibility across functional lines of business and organizational levels - Excellent leadership and team management skills. - Exceptional communication and interpersonal skills. - Strong comprehension, analytical and problem-solving abilities. - Financial acumen and experience managing budgets. - Ability to work in a fast-paced, dynamic environment.

Requirements

Bachelors or Masterin computer science or related disciplines Experience / PMP certification is a must.

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