Assistant Manager - School Administration

Roles and Responsibilities:
In addition to managing the team and overseeing their day to day performance, the Lead, School Administration shall individually be responsible for:
Communication
Sending requisite communication to parents through email and SMS :: Examples include fee deadlines, student trips, events, examination schedules, reminders etc.
Checking school email and responding promptly.

Parent interaction
Level 2 meeting with parents visiting campus, understanding and addressing their requirement appropriately (after they have met with front office and still need more support)
Addressing queries from parents at the office level without having to escalate to the HOS
Transportation
Escalating and following up on any transportation related issue with the vendor/in-house
transportation team and ensuring that the parent concerned is kept updated
Overseeing boarding and deboarding of students from buses
Database/record keeping
Creating/deleting Google IDs for students and staff as and when they join/leave
Mapping students to classes on PowerSchool and UC (eventually)
Maintaining the acquittance register and service registers
Students leave/early out requests maintenance
Updating record of parent interaction with HOS/Director on respective google sheets and
PowerSchool pages
Generating reports for HOS and maintain school-specific dashboards
Substitution allocation among all campus administration staff on a daily basis
ID cards
Preparing data required for ID card - Photographs, student database
Ensuring ID card data drafts are verified thoroughly before printing
Issuing duplicate ID cards in case of loss of card by students (coordinating with vendor)

Vendor management
Managing different vendors for various campus requirements. While the campus manager shall be interacting with the vendors, the office needs to be aware of the vendors and get involved as and when required for placing orders / coordinating/validating delivery/placing complaints
Facilities manager, staff and security oversight
Monitoring work of campus manager and supervisor on a daily basis
Assigning work to support staff in the absence of campus manager/supervisor
Keeping a tight watch on security measures at the campus
Preparation of certificates on-demand:
Be the central point of contact for generating student-related certificates on behalf of campuses such as bonafide, character certificates, TCs, etc.

Board Work:
Responsible for any CBSE/ ICSE/IGCSE related board work including
Consolidating documents for affiliation related purposes
Student database uploads on board websites
Student examination registrations
STS database uploads (or any equivalent State Govt. reporting)
Any other work found appropriate and assigned by the Head of School/Head Office.