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3.7

based on 16 Reviews

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27 Ekfrazo Technologies Private Limited Jobs

Key Account Manager - IT Services (4-6 yrs)

4-6 years

Key Account Manager - IT Services (4-6 yrs)

Ekfrazo Technologies Private Limited

posted 21hr ago

Job Role Insights

Flexible timing

Job Description

- The Key Account Manager (KAM) is responsible for managing and growing key client relationships in the IT Services & Consulting sector. The role involves understanding the client's business needs, aligning company services to meet those needs, and ensuring long-term satisfaction and revenue growth. The KAM acts as the primary point of contact for the client, ensuring effective communication and coordination of resources to deliver value-added solutions.

- Build and maintain strong, long-term relationships with key stakeholders in client organizations.

- Act as the primary point of contact for assigned accounts, ensuring client satisfaction and loyalty.

- Conduct regular meetings to understand client needs, challenges, and future goals.

- Identify upsell and cross-sell opportunities within existing accounts.

- Develop and execute strategic account plans to achieve revenue targets.

- Collaborate with the sales and marketing teams to present new solutions to clients.

- Work closely with project managers, technical teams, and other departments to ensure successful project delivery.

- Gain in-depth knowledge of the client's industry, business model, and technology landscape.

- Stay informed about market trends, competitive landscape, and emerging technologies.

- Reporting & Documentation

- Maintain accurate records of client interactions, contracts, and performance metrics.

- Prepare and present account performance reports to internal and client stakeholders.


Functional Areas: IT Hardware & Telecom

Read full job description

What people at Ekfrazo Technologies Private Limited are saying

What Ekfrazo Technologies Private Limited employees are saying about work life

based on 16 employees
56%
80%
50%
100%
Flexible timing
Monday to Friday
Within city
Day Shift
View more insights

Ekfrazo Technologies Private Limited Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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Ekfrazo Technologies Private Limited Bangalore / Bengaluru Office Location

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Bengaluru/Bangalore, Karnataka Office
Headquarter
2nd phase, 880, Railway Parallel Rd, Nti Layout, Rajiv Gandhi Nagar, Kodigehalli, Bengaluru/Bangalore, Karnataka
560097

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