ETS Technical Product Owner, One Customer Core Platform

Job Characteristics: Formulates and defines project scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Responsible for understanding the technology, business processes and opportunities in the context of the technical and business requirements and recommends solutions that enable the organization to achieve its goals. This includes partnering with stakeholders in order to elicit, analyze, communicate, document and validate requirements for changes to business processes, revising existing system logic difficulties as necessary, policies and information systems as well as ensuring testing requirements are met and documenting business requirements. Competent to work on most phases of development, but may require some instruction and guidance in other phases. Specializations within this family include(but are not limited to): SAP/ERP, Functional, Global Business Office, Tools, Disaster Recovery, Metrics Communication, and Methodology.

Education/Work Experience: Typically requires a degree and 2-4 years experience; or no degree and 6-10 years combined education and equivalent work experience (typically 1 year experience = 1 year education).

Independence Level/Reports to: Works under limited supervision on assigned tasks or portions of projects to determine and develop approach to meet desired objectives. May lead projects/research with limited scope and complexity. Normally reports to Manager.