AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
7 Ecocert Jobs
Client Relationship Officer - Textile
Ecocert
posted 7d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Job description
Profile
Please send your CV and cover letter
Perfect match?
- Accompany a client portfolio throughout the year. Ensure a smooth delivery of the service while being a link between the internal and the external sides.
- 1 . Accompany the client throughout the year
- - Inform the client about the certification schemes he is interested in and answer related questions
- Inform the client about Ecocert certification process and tools and answer related questions
- Follow up internally on client requests and on the clients certification process to ensure a good quality of service
- Explain Ecocert requests to the client and provide the relevant support. Communicate some of the Ecocert requests
- Refer the client or its requests to the appropriate internal resource based on its needs
- Process complaints, involve the necessary resources internally and ensure follow up
- 2 . Proceed with renewals
- - Inform the client about the renewal process, required actions and associated deadlines
- Issue renewal quotation if required
- Issue invoice order and communicate invoice
- Support to collect receivables
- 3 . Process changes requests
- Gather and process changes requests from the clients
- Communicates changes to relevant staff internally where necessary and ensure follow-up
- Issue additional quotation and invoices order if necessary
- 4 . Audit follow up
- - Follow-up with the client to ensure receipt of necessary corrective action and/or evidence.
- Process corrective actions/evidences or allocate internally if evaluation competence is required.
Profile
- Education: Bachelor/Diploma in Textile
- Experience : Minimum 1 year experience in the textile industry
- Behavioural skills:
- Global vision and professional judgement
- Courage and decision making
- Agility and Adaptability
- Communication and interpersonal skills
- Proactivity and creativity
- Diligence
- Organisation and anticipation
- Remuneration: As per industry standards
- Type of contract: Full time contract
Please send your CV and cover letter
Perfect match?
Act for a sustainable world
FOLLOW THE SWALLOW ON SOCIAL NETWORKS
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Client Relationship Officer roles with real interview advice
What people at Ecocert are saying
What Ecocert employees are saying about work life
based on 31 employees
Strict timing
Monday to Friday
Within country
Day Shift
Ecocert Benefits
View more benefits
Compare Ecocert with
Control Union
Compare
SGS
Compare
TÜV NORD
Compare
Intertek
Compare
Bureau Veritas
Compare
UL Solutions
Compare
DNV GL
Compare
Lloyd's Register
Compare
Amazon Sellers Services
Compare
Primus Global Technologies
Compare
GAMMON INDIA
Compare
Educomp Solutions
Compare
Magneti Marelli Motherson Auto System
Compare
TriGeo Technologies
Compare
Baoiam Innovations
Compare
HBL Global
Compare
GrapplTech
Compare
Rao IIT Academy
Compare
InsanelyGood
Compare
Bhagwati Products
Compare
Similar Jobs for you
Share an Interview