Senior Analyst - CPS Position Services

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

Senior Analyst Roles & responsibilities:

• Ensure the timely event reporting of breaches and incidents and identification and implementation of preventative measures when issues arise
• Working closely with other relevant operations managers to ensure that process risks are minimised
• Carrying out independent quality checks and linking findings into training plans and regular feedback
• Work in full compliance with established processes
• Operating within strict regulatory timescales, agreed business SLAs and confidentiality standards
• Daily workload management, working with Team Manager to identify solutions if any SLA is under threat
• Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation
• Help knowledge management endeavour by sharing process knowledge and best practices within the teams

Functional & Technical Skills:

• Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM
• 2-plus years of experience in Asset Servicing and Claims Processing
• Should have worked under DTCC settlements, MO, Corporate Action, Event Processing, Reconciliation and Settlements
• Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives
• Should be good with logical and quantitative abilities