eClerx - Associate Process Manager - HR Business Partner (2-6 yrs)

HRBP PM - Pune

Position : HRBP

Designation : Associate Process Manager(APM)

Notice Period : Immediate Joiner to 30 Days

Location: Chandigarh / Mohali

Shift timing : 6 pm to 3 am

Working mode: Monday to Friday (WFO), All 5 days working

Required Exp : 2 to 6 Years

Business HR Process Manager Roles and Responsibilities:

- Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that company policies are adhered to, in the program

- Work closely with Business on calibration process for performance management system

- Understand employee pulse, escalate to appropriate levels & ensure end to end resolution

- Investigate and close any conduct related violation and take necessary disciplinary action wherever required

- Monitor & govern Performance Coaching & Improvement process for bottom performers in the program

- Carry out career and capability development programs for identified group of A- PM pool

- Attrition management for the program/process

- Target Fostering an ecosystem of quick turn around for grievances while endeavouring to reduce the quantum gradually

HR Reach out:

- Connect one- on- one with Analyst- The manager pool during the pulse check

- Govern leadership connects for the program

- Oversee the 90- Day on- boarding & assimilation program for Analyst - Manager pool in the program

- Coach employees for them to invest in their capability building

Performance Appraisal and Career Planning:

- Conduct sessions to educate employees on the Performance Management System

- Ensure goal- setting activities getting carried out between the managers and their direct reports basis defined timelines

- Guide & sensitize managers with evaluation process

- Close appraisal calibration with Business

HR Ops Compliance:

- Conduct exit interviews of Analyst- Process Manager within timelines

- Timely closure of Bottom Quartile

- Close Back Ground verification cases of Analyst- Process Manager in the Program where

- Insufficiency/discrepancy has been identified

Tracker Updating and Reporting:

- Ensure that all trackers including pulse, disciplinary (conduct and performance) are updated promptly and further shared with the Sr. HR BP and other stakeholders

- Create all necessary reports and dashboards required for each program/process area

Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement to motivate higher performance levels

Minimum Qualifications

- Graduate + MBA

- Overall experience of 3 - 5 years and should have at least 3 years of experience working in a Business Partnering role in a KPO/IT or ITES Industry