Telehealth Care Consultant

About the Role:

We are seeking a passionate and experienced Nurse to join our innovative team. You will play a crucial role in providing high-quality, personalized care to our patients through remote telehealth consultations and clinical assessments. You will be the primary point of contact for patients, guiding them through their menopause journey with empathy and expertise.

About the Client:

Our client is Australia s leading healthcare provider specializing in menopause care. We offer telehealth consultations and clinically based assessments to empower individuals experiencing menopause with comprehensive, evidence-based support and treatment options. Our mission is to provide exceptional care and support to women navigating this natural life stage. As we continue to grow, we are seeking compassionate, skilled, and dedicated Nurses to join our team.

Key Responsibilities:

• Patient Engagement: Engage with patients through telehealth consultations, providing a supportive and empathetic approach as they navigate menopause-related health concerns.
• Clear Communication: Offer clear explanations of services and next steps in a friendly and approachable manner, ensuring patients understand the process and feel comfortable asking questions.
• Care Coordination: Assist in scheduling appointments, follow-up calls, and coordinating care with other healthcare professionals to ensure seamless patient experiences.
• Medical Documentation: Review patient medical records, ensure proper documentation, and collaborate with the healthcare team to maintain accurate and thorough patient records.
• Communication Facilitation: Ensure smooth communication between patients and healthcare professionals, sharing relevant information and updates to facilitate seamless care.

Skills and Qualifications:

• Graduate of Bachelor of Science in Nursing, BS Allied Health course and any related courses.
• Minimum 2 years of nursing experience, with preference for experience in telehealth.
• Preferably with PHRN License.
• A strong understanding of menopause and menopause-related healthcare issues.
• Excellent communication skills, with the ability to engage and explain complex information in simple terms.
• Strong organizational and time-management skills to handle multiple patients and tasks efficiently.
• Comfortability with using telehealth platforms and medical software systems.
• Ability to work independently as well as part of a collaborative team.
• Empathetic, compassionate, and patient-focused approach to care.