Receptionist

Job Description: Receptionist

Location: NAC, Sector -13, Manimajra, Chandigarh

Work Hours: 10:00 AM to 8:00 PM

Weekly Off: Tuesday

Key Responsibilities:

Client Handling:

• Welcome and assist walk-in clients with warmth and professionalism.
• Manage client inquiries, appointments, and bookings efficiently.
• Provide information about salon services, packages, and promotions.

Front Desk Operations:

• Handle phone calls and maintain the appointment calendar.
• Coordinate with the team to ensure seamless service delivery.
• Manage cash transactions and maintain daily records.

Customer Experience:

• Ensure every client feels valued and satisfied with their salon visit.
• Address and resolve minor concerns or escalate issues when necessary.

Presentation and Communication:

• Maintain a presentable and professional appearance at all times.
• Communicate fluently and confidently in English with clients and team members.

Requirements:

• Presentable and well-groomed appearance.
• Fluent in English with excellent communication and interpersonal skills.
• Comfortable with the job location (Chandigarh) and work hours (10:00 AM to 8:00 PM).
• Ability to handle walk-in clients and multitask efficiently.

Perks and Environment:

• Work in a luxurious, safe, and friendly atmosphere.