Customer Support Executive

Customer Support Executive Customer Support Executive Customer Support Executive Customer Support Executive Responsibilities SIM Card Management (Documentation according to the deployed SIM Cards at the client site) . Service report entries for Maintenance, New installation re- installation. Database of the deployed devices on the portal and at the client site. Database of the generated DIMTS Receipt. Client Support Activities: Verbal Non- verbal communication with the client for effective efficient query resolution. Co- ordination with the technical team client for maintenance/ new installation / re- installlation regarding activities. Handle sales queries and communicate the same to Aashish Sir or Puneet Sir (Corporate queries) Welcome call for new installed product feedback regarding services. Skills: The candidate should have the knowledge about the data presentation (Bar graph, pie chart) Report analysis (monthly report for revenues expenses) . He/ she should have the enthusiasm for working in team work. Good communication skill, polite speaking and have the approach for expanding production with his/ her skills. Supported file type: PDF, TXT, DOC, DOCX