Operations Lead - Assistant Vice President

Job Title Operations Lead - Assistant Vice President

Location Bangalore, India

Role Description

The Operations Lead is typically responsible for the supervision and oversight of a team and/or of workflow and functions. The Lead may perform regular business activities but in the main has responsibilities for people management, workflow, training and performance of controls. This would include to a large degree oversight of performance to Key Performance, Risk Indicators and Service level agreements. They have expertise or deeper understanding of process, product and/or the business and play a key role in facilitating communication between functional teams, sharing knowledge and good practice. They lead and foster the team dynamic, often providing resource strategy input and focus on process and performance efficiency. They are responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. The Operations Lead proactively identifies, escalates and takes steps to substantially mitigate risk issues within and outside of direct main business area and is also responsible for building, fostering and managing relationships with relevant stakeholders (internal and/or external) and in particular around the more time critical, complex or regulated tasks.

Client Account Management (CAM) function is responsible for setting up and maintaining trading accounts for Global Markets Global Banking Divisions. Key scope of activities with in CAM involve setting up maintenance of account (Client and Internal) and standard settlement instructions update in various booking settlement systems for all asset classes.

Role of this position involves-
Provide oversight and direction to the employees in the operating unit in accordance with the organizations policies and procedures. Responsible for processes being followed and that teams are facilitated collaboratively to continuously improve these processes. Deep understanding of the business, process and/or product. Provide input into the creation of the Bank s strategic goals and being an ultimate driver of the direction and performance to target. Responsible for driving transformation and continuous improvement, leading programs or projects. Manage and foster relationships with various stakeholders. Create robust management and team structures through rigorous recruitment people development initiatives, ensuring the team is positioned well to execute a high standard of delivery and results within a controlled environment. Ensure that key process and risk indicators, controls, service level agreements are adhered to and evidenced; this includes creating a strong culture of risk mitigation and management.

What we ll offer you

As part of our flexible scheme, here are just some of the benefits that you ll enjoy

Your key responsibilities

Process

People

Control

Change

Your skills and experience

How we ll support you