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Dun & Bradstreet

Compare

3.3

based on 298 Reviews

57 Dun & Bradstreet Jobs

Event & Client Acquisition - Team Lead (R-17148)

DUN &amp; BRADSTREET INFORMATION SERVICES INDIA PRIVATE LIMITED

3.3

based on 298 Reviews

1-4 years

Mumbai

1 vacancy

Event & Client Acquisition - Team Lead (R-17148)

Dun & Bradstreet

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Data Analytics Medical Billing Automation Testing HTML PowerPoint

+ 4 more

Job Description

Why We Work at Dun Bradstreet

Learn more at dnb.com/careers .

Designation: Event Client Acquisition - Team Lead

Location: Turbhe, Navi Mumbai

Key Responsibilities

Managing a tele-calling team of 10-12 resources and vendors
Driving audience acquisition for conferences, administering surveys, participants of training programs, and generating nominations for corporate awards
Maintaining and owning the database of all registrations and attendees
Identifying new ways and sources of building data for subsequent calling
Managing payments invoice management with vendors
Identifying new vendors
Creating MIS dashboards - team performance, vendor performance
Cost management planning.
Ability to work on software hosting data to understanding execute activities such as -data extraction, E-blasts, digital invite creation.
Managing ground level day-to-day activities. Be as hands-on as possible to understand challenges and help mitigate risk.
Working closely inter BU (projects and sales teams) to conduct feasibility assessment of projects.
Working with Intra BU (legal, finance, TPC etc.) for managing day to
Ensuring timely submission of performance MIS reports (team + vendor) to senior stakeholders.
Conducting training, knowledge sharing sessions, etc.
Proactive participation in on-going process improvements, sharing of best practices, etc.
Ensuring adherence to processes, DB compliance requirements and plans at all times and error-free timely delivery of projects.
Vendor Management (process, billing, caller productivity, on-boarding and other marketing related activities)
Leading a team of 10-12 resources and managing external vendors
Mentoring team members through regular counseling, coaching and appraising desired job results
Maintaining an atmosphere of trust and transparency within the team.
Listen to team members feedback and resolve any issues or conflict.
Lead by example and lives by our core values of being inherently generous, relentlessly curious and data inspired.

Key Requirements

MBA or equivalent with 8+ years of relevant experience.
Experience to manage tele-calling client servicing teams
Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment
Possesses excellent MS-Excel, MS-PowerPoint and MS-Word skills
Strong interpersonal skills with an inquisitive and creative nature
Process management and automation
Primary External Interactions: clients and vendors
Primary Internal Interactions: Internal team (sales and operations), support function

All Dun Bradstreet job postings can be found at https: / / www.dnb.com / about-us / careers-and-people / joblistings.html and https://jobs.lever.co/dnb . Official communication from Dun Bradstreet will come from an email address ending in @dnb.com.

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Employment Type: Full Time, Permanent

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