Executive - Branch Operations - Express Logistics

FILING INFORMATION

Position

Executive - Branch Operation

Department

Express Business, Operations

Location

Multiple Locations

Band

2

Reports to

Manager - Branch Operations

ROLES RESPONSIBILITIES Key responsibilities

• Performs physical loading, unloading of trucks containers, sorting of documents and ensuring its timely completion.
• Sorts loads documents boxes in a logical flow to support optimal productivity on the delivery route.
• Plans the route, re-prioritizes stops, to effectively complete pick-ups within Customer time-window and to meet defined productivity targets.
• Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the pickup coordinator.
• Performs defined pre post trip vehicle checks and also prepares the vehicle inspection report.
• Adhere to state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.
• Ensures the accuracy timely completion of necessary documents (delivery records, pick-up manifests, time-cards etc) audits customer documents (AWB, customs paperwork, commercial invoice etc) as well.
• Uses defined tools to perform accurate timely scanning, recording transferring of data for diverse types of performance tracking/compliance activities.
• Ensures the ongoing security of the vehicle packages by taking all precautions following defined safety security procedures.
• Effectively dealing with all the customer queries, requests and resolving the same if job remits else escalate the same to appropriate department.
• Pro-actively seeks opportunity to generate additional revenue improve customer satisfaction by identifying highlighting sales automation opportunities that support the customers business.
• Regularly check inventory levels by conducting physical counts reconciling with data storage system and ensure stock accuracy
• Optimises results by effectively managing own time throughout the day that includes prioritizing the sequence of tasks taking on additional responsibilities when possible.
• Contributes to team effort by accomplishing related results as needed.
• Ensure all KPIs are 100% achieved
• Adhere to operational requirements for the required results.

QUALIFICATIONS COMPETENCIES

• Any Graduate / Post-Graduate
• Experience in managing warehouse with at least 5-8 years experience.
• Supervision, Developing Budgets, Safety Management, Developing Standards, Managing Processes, Surveillance Skills, Inventory Control, Reporting Skills, Analysing Information, Equipment Maintenance, Judgment
• Should be a team player and proactive