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based on 43 Reviews

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Product Owner Digital Product

DKSH

based on 43 Reviews

5-8 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Product Owner Digital Product

DKSH

posted 12hr ago

Flexible timing

Key skills for the job

+ 3 more

Job Summary :

People Leadership :

General Responsibilities:

Product Roadmap and Stakeholder Collaboration:

Define and execute the product vision and roadmap, ensuring alignment with business goals and market needs
Partner with sales teams, customers, and other stakeholders to drive adoption of the digital products and maximize value across markets
Facilitate cross-functional collaboration to ensure product initiatives address user requirements and deliver a consistent global presence

Customer Relationship Management (CRM) Management:

Drive end-to-end management and development of Salesforce CRM platform, by ensuring a seamless functionalities and experience for Sales Managers, Sales Support, Marketing, and Operations
Collaborate with product team and other stakeholders to deliver sales cycle and pipeline management features, process automations, and integrations with internal systems (SAP and eCommerce) and external platforms
Ensure platform scalability and alignment with global and regional requirements to support diverse market needs
Continuously optimize the platform s performance by analyzing user behavior, monitoring outcomes, and implementing improvements
Maintain regular communication and transparency with stakeholders via sprint demos, progress updates, and actionable insights

Agile Product Management:

Manage backlog grooming, sprint planning, and review ceremonies to ensure high-quality, customer-centric deliverables
Collaborate with Agile teams to prioritize features, resolve blockers, and deliver incremental value aligned with business priorities
Own the product backlog, refinement, and prioritization of user stories based on evolving business needs and market opportunities

Functional Skills and Knowledge:

Problem Solving: Analytical and problem-solving skills with an operational mindset and execution
Platform Proficiency: Salesforce Sales Cloud, Service Cloud, Pardot, PIM systems, UI/UX design, JIRA, and sales productivity solutions
Product Architecture: Solution Design, System Integrations, and Automations & Workflows
Development Methodologies & Tools: Agile, Lean, Waterfall, JIRA, Salesforce (SAP ERP & Hybris is a plus)
Technology Insight: Emerging technologies, solutions, and tools
Data & Analytics: Handl e , interpret, and manag e data to obtain insights

Qualification and Experience:

Bachelors degree in Business, Marketing, Computer Science, Engineering, or related field (Master s degree is a plus)
Minimum 5 years working experience, with 2-3 years in CRM management, business analysis, and software delivery, preferably with experience in managing or being part of Sales Operations or Sales Enablement teams
Experience in understanding business context and processes, and collaborating with teams in delivering value to business users and customers
Experience working in Agile environments, managing product backlogs, and alignment with cross-functional teams