Guest Relations Executive

Guest Relations Executive

Location: Okhla, New Delhi

Position Overview:

Dixon Technologies is seeking a highly professional and dynamic Guest Relations Executive to manage front office operations, guest relations, office administration, and event coordination at our Okhla, New Delhi office. This office will serve as a key hub for high-profile meetings and events, as well as the workplace for the MD and Chairman. The ideal candidate should have 5-8 years of experience in hospitality, corporate guest relations, or office administration, with a strong ability to handle VIP guests, corporate events, and day-to-day office operations seamlessly.

Key Responsibilities:

Guest Relations & Front Office Management:

• Greet and welcome visitors, dignitaries, and senior executives with the highest level of professionalism.
• Ensure a seamless and premium guest experience, managing check-ins, security protocols, and visitor logs.
• Handle incoming calls, emails, and correspondence with courtesy and efficiency.
• Maintain an organized and presentable reception area.

Office Administration & Coordination:

• Oversee daily office operations, including housekeeping, vendor management, and facility maintenance.
• Manage office supplies, pantry stock, and ensure smooth logistics for meetings and conferences.
• Coordinate with facility teams for infrastructure and IT-related support.
• Ensure adherence to office safety, security, and hygiene protocols.

Event Planning & Management:

• Plan, coordinate, and execute corporate events, meetings, and high-profile gatherings at the office.
• Work closely with internal teams and external vendors for event logistics, catering, and technical support.
• Ensure smooth execution of events, including seating arrangements, hospitality services, and overall guest experience.

Stakeholder & Vendor Management:

• Liaise with internal departments, senior leadership, and external service providers for smooth office operations.
• Coordinate with travel agencies, hospitality partners, and catering services as required.
• Handle VIP and executive-level arrangements with discretion and efficiency.

Required Skills & Qualifications:

• Experience: 5-8 years in guest relations, front office management, hospitality, or corporate administration.
• Education: Bachelors degree in Hospitality Management, Business Administration, or a related field.