Network Capacity and Performance Management Manager Security

Brief JD

• Network Performance Monitoring, Quality of Service monitoring, KPI Analysis, Capacity Designing, and Optimization.

• Customer interaction to make them understand the value proposition of Managed security services benefits and process of governance

• Track Service and System Performance

• Reporting and Service Summaries

• Design and Engineering activities-based support during complex MACD and projects

• Handle team to ensure service uptime, service assurance, Service Layer Agreement Adherence, and Root Cause analysis

• Cisco Firepower, ISE. Palo Alto Panorama, Prisma Access. FortiGate.

• Must have client-facing experience

• Extensive experience in availability, capacity performance analysis, and reporting.

• Excellent communication skills, exp. In client-facing roles.