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Senior CRM Developer

Digital Alchemy

based on 1 Review

4-8 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Senior CRM Developer

Digital Alchemy

posted 5mon ago

Key skills for the job

+ 3 more

Development and Customization: Design and develop high-quality CRM applications and solutions. Customize existing CRM platforms (like Salesforce) to meet specific business requirements.
Integration: Integrate CRM systems with other enterprise systems (e.g., ERP, Marketing Automation) to ensure seamless data flow and functionality.
Data Management: Manage and ensure the integrity of CRM data. Develop strategies for data acquisition, migration, and maintenance.
User Support and Training: Provide technical support to CRM users and conduct training sessions to help staff effectively utilize the CRM system.
System Analysis and Design: Analyze business processes and user needs to design CRM solutions that improve customer engagement and business efficiency.
Project Management: Manage CRM projects, including planning, resource allocation, and timeline management.
Technical Leadership: Mentor junior developers and collaborate with cross-functional teams to ensure best practices in CRM development and implementation.
Performance Optimization: Monitor CRM system performance, identify issues, and implement optimizations to improve efficiency and user experience.
Stay Updated: Keep abreast of the latest CRM technologies and trends to propose and implement innovative solutions.

Essential Skills:

Bachelor s degree in Computer Science, Information Technology, or related field
5+ years of experience in CRM development, with a proven track record of successful CRM implementation
Strong knowledge of CRM platforms (e.g., Salesforce) and programming languages (e.g., Java, .NET, JavaScript)
Experience with database management, SQL, and data integration tools
Experience in Salesforce Development including APEX, Visualforce, APEX Triggers and Lightning would be a plus
Having an experience in APEX Data loader and Force.com would be a plus
Process Automation: Extensive experience in designing and implementing complex business processes using declarative tools and code to automate repetitive tasks and ensure data consistency.
REST/SOAP APIs: Building integrations with external systems using RESTful and SOAP APIs to enable data exchange between Salesforce and other platforms
Excellent analytical and problem-solving skills
Strong communication and leadership abilities

Desirable Skills:

Certifications in CRM platforms (like Salesforce Certified Developer)
Experience in cloud computing and mobile application development
Project management experience and skills
Experience with middleware solutions (such as MuleSoft or Informatica or Workato) to facilitate seamless data flow between Salesforce and other applications
Code Reviews: Conducting thorough code reviews to ensure adherence to best practices, coding
Strong problem-solving skills to address issues related to configurations, custom code, and integrations
Debugging skills to identify and resolve technical issues effectively

Employment Type: Full Time, Permanent