Senior Dynamics 365 CRM Developer

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Job Responsibilities:

• Design and Development: Lead the design, development, and implementation of Microsoft Dynamics 365 CRM solutions that meet business requirements and improve operational efficiency.
• Customization and Configuration: Customize and configure CRM entities, workflows, business process flows, and plugins to support business processes.
• Integration: Develop and maintain integrations between Dynamics 365 and other enterprise systems using APIs, custom connectors, and middleware solutions.
• Technical Leadership: Provide technical leadership and guidance to junior developers, ensuring best practices and coding standards are maintained.
• Troubleshooting and Support: Diagnose and resolve technical issues related to Dynamics 365 CRM, ensuring minimal disruption to business operations.
• Documentation: Create and maintain comprehensive technical documentation for all customizations and integrations.
• Collaboration: Work closely with business analysts, project managers, and stakeholders to gather requirements and deliver solutions that meet business needs.
• Continuous Improvement: Stay updated with the latest Dynamics 365 features and enhancements, recommending improvements to existing systems and processes.

Qualifications:

• Experience: Minimum of 5 years of experience in developing and implementing Microsoft Dynamics 365 CRM solutions.
• Technical Skills: Proficiency in C#, .NET, JavaScript, HTML, and SQL. Experience with Power Platform, including Power Automate and Power Apps, is a plus.
• Certifications: Microsoft Certified: Dynamics 365 Fundamentals or equivalent certifications preferred.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues.
• Communication: Excellent verbal and written communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Team Player: Ability to work collaboratively in a remote team environment and manage time effectively.

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we re required to, but because it s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team .

Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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