Opening For US Transport Operations (US Shift )

Role & responsibilities

Ensure correct and accurate entry of shipment milestones in TMS, OTM, etc. systems as per defined TAT

Customer satisfaction and smooth service delivery.

Ensure timely tracking and tracing of all shipments.

Ensure correct and accurate entry of Transport shipment milestones in TMS, OTM, etc.

Ensure accurate entry of Order & Trip in the system.

Customer satisfaction and smooth service delivery

Maintain rapport and coordination with transporters and carriers in the US region.

Responsible for timely & correct entry of Data in systems as per trackers provided by the DSC USA Managed Transport operations team.

Should be willing to work extra time during peak loads & Month end closing

Responsible for complying with all organizational policies and security procedures

Ensure understanding of Business rules and compliance to same.

Should be cross trained in other functions to act as a backup whenever required.

Adhere and follow PTQ First Choice practice guidelines.

Responsible for timely & correct entry of data as assigned by Team Lead.

Nil Instances of Unplanned Leaves expected.

Meeting the KPIs set.

Prepare and publish daily / weekly reports.]

Preferred candidate profile

Excellent English communication skills both written and spoken.

Excellent typing Skills, 25w/m with 95% accuracy.

The candidate should possess Software skills (Word, Excel, PowerPoint, etc.) especially

basic knowledge of Excel Vlookup, Pivot etc.

Understanding on Transport Operations

Willingness to work in night shifts (US shift - 5.30 pm to2.30 am)

Kindly note - This will be on 3rd Party Payroll.