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13 DHL Supply Chain Jobs

Sr. Executive Operations

6-10 years

Surat

1 vacancy

Sr. Executive Operations

DHL Supply Chain

posted 15hr ago

Job Description

Responsible for supervising daily inbound and outbound DP/Etail/NTL operations at the Service Center
Analyze load patterns on a periodic basis to plan pick-up and delivery routes for first and last mile connectivity to customers
  • Monitor daily loads and plan delivery and pick-up schedules accordingly
  • Ensure timely pickups (call pickups or registered pickups) and receipt of shipments from service providers including PDA and Parcel Shop.
  • Ensure safe, timely and profitable delivery of shipments to customers and work towards reduction of instances of undelivered shipments, RTO instances, etc.
  • Monitor regulatory paperwork (e-waybill etc.) for completeness and accuracy; Ensure coordination with origin/customer in case of incomplete paperwork.
  • Ensure availability of sufficient vehicles for inbound / outbound operations
  • Ensure safe handling of all shipments and report any damaged cases to the origin/ hub
  • Oversee the work of supervisors to e nsure adherence to the operational workflows and standard operating procedures (SOPs)
  • Handle all exception cases; On a daily basis check on the exceptions of the previous day and ensure follow up for closure/ resolution of the same
  • Monitor attendance and leaves for the staff on a daily basis and plan operations accordingly
  • Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
  • Monitor performance of service centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programmes designed centrally
  • Generate and maintain MIS related to the PDA/MPC billing.
People
  • Provide direction, guidance and support to employees to help them discharge their duties effectively
  • Monitor the performance of the team on a continuous basis to identify key performers
  • Mentor and coach subordinates to develop the team s capabilities and build a robust succession pipeline
  • Ensure that the Service Centre is adequately staffed as per the manpower requirements
  • Ensure high level of employee engagement and retention of key performers

Employment Type: Full Time, Permanent

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What people at DHL Supply Chain are saying

4.6
 Rating based on 17 Senior Executive Operations reviews

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Work culture is best safe environment and skill development

  • Salary - Good
  • +5 more
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Read 17 Senior Executive Operations reviews

Senior Executive Operations salary at DHL Supply Chain

reported by 49 employees with 5-14 years exp.
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₹3.2 L/yr - ₹6.5 L/yr
30% more than the average Senior Executive Operations Salary in India
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What DHL Supply Chain employees are saying about work life

based on 1.4k employees
62%
64%
47%
98%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

DHL Supply Chain Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Free Transport
Work From Home +6 more
View more benefits

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