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DHL Supply Chain
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13 DHL Supply Chain Jobs
Sr. Executive Operations
DHL Supply Chain
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Monitor daily loads and plan delivery and pick-up schedules accordingly
- Ensure timely pickups (call pickups or registered pickups) and receipt of shipments from service providers including PDA and Parcel Shop.
- Ensure safe, timely and profitable delivery of shipments to customers and work towards reduction of instances of undelivered shipments, RTO instances, etc.
- Monitor regulatory paperwork (e-waybill etc.) for completeness and accuracy; Ensure coordination with origin/customer in case of incomplete paperwork.
- Ensure availability of sufficient vehicles for inbound / outbound operations
- Ensure safe handling of all shipments and report any damaged cases to the origin/ hub
- Oversee the work of supervisors to e nsure adherence to the operational workflows and standard operating procedures (SOPs)
- Handle all exception cases; On a daily basis check on the exceptions of the previous day and ensure follow up for closure/ resolution of the same
- Monitor attendance and leaves for the staff on a daily basis and plan operations accordingly
- Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
- Monitor performance of service centre and ensure conduct of trainings for regular staff, PDAs, etc. in line with the training programmes designed centrally
- Generate and maintain MIS related to the PDA/MPC billing.
- Provide direction, guidance and support to employees to help them discharge their duties effectively
- Monitor the performance of the team on a continuous basis to identify key performers
- Mentor and coach subordinates to develop the team s capabilities and build a robust succession pipeline
- Ensure that the Service Centre is adequately staffed as per the manpower requirements
- Ensure high level of employee engagement and retention of key performers
Employment Type: Full Time, Permanent
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What people at DHL Supply Chain are saying
Rating based on 17 Senior Executive Operations
reviews
Anonymous · Customer Success, Service & Operations
in Mumbai
Work culture is best safe environment and skill development
- Salary - Good
Nothing to dislike
Senior Executive Operations salary at DHL Supply Chain
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DHL Supply Chain Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Team Outings 
Free Transport 
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Urgent Opening For Team Lead Order Management (Australian Shift)
2-7 Yrs
Thane, Navi Mumbai, Mumbai
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