Front Office Executive

A front desk executive's job description includes a variety of tasks, such as:

• Greeting visitors: Welcoming visitors and directing them to the right person or team
• Answering calls: Taking calls and recording messages for employees
• Maintaining records: Keeping track of visitor logs and other records
• Handling inquiries: Answering basic inquiries and directing them to the right person or team
• Performing data entry: Light data entry and entering data into systems
• Monitoring attendance: Keeping track of employee attendance
• Making calls: Making calls to employees or potential employees
• Addressing complaints: Handling customer complaints
• Providing customer service: Providing customer service and helping customers