Technology Service Analyst, Associate

Technology/Service is responsible for delivering the business vision and strategy, at a global level, focusing on achieving consistent operational excellence and client/user satisfaction through industrialization, price/value optionality and leveraging increased automation and the use of technology. Work includes:

• Creating a digital vision and strategy for the bank, and ensuring its integration with the organization's overall strategic plans
• Identifying opportunities for differentiating the bank's digital portfolio including capabilities and solutions
• Acting as a change agent in leading the organizational changes that are required to create and maintain the necessary digital portfolio.
• Applying extensive knowledge and understanding of the evolving digital market, acts as a thought leader on emerging digital trends related to technology and business

Your Key Responsibilities:

• Administer and maintain the Looker platform, including user access, roles, and permissions.
• Onboard new Looker projects to Looker platform.
• Setup SAML configuration in Looker environment.
• Closely work with business and vendor team to resolve new issues.
• Monitor Looker performance, troubleshoot issues and create custom audit report for platform governance.
• Using ADM to move the code from one environment to another.
• Use IaaC [terraform] to patch infrastructure components.
• Perform security finding remediation for looker infrastructure components as and when required.
• Take responsibility for end result of a teams operational processing and activities.

Your Skills & Experience:

• Looker architecture and Looker Administration
• Knowledge of Cloud Platforms and Networking, GCP preferred.
• IaaC and Code management tools like Terraform and GitHub
• Experience with Linux, and bash scripting.
• Excellent troubleshooting and Problem-solving skills.
• Experience with other BI tools like Tableau and SAP BO is plus.
• Knowledge of data governance, security and compliance requirement.

Key Skills:

• Looker Administration
• Terraform
• GCP
• Tableau
• Business Objects
• Linux

Advantageous:

• Having prior experience in Banking/Finance domain
• Having worked on hybrid cloud solutions preferably using GCP
• Having worked on product development