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6 Derisk360 Jobs

Chapter lead - Claims

5-10 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Chapter lead - Claims

Derisk360

posted 5d ago

Job Description

  • We are seeking an experienced Chapter Lead to drive agile delivery and execution across multiple squads working on non-life insurance claims processing projects , including home , auto , and property-related claims .
  • This dual role combines responsibilities of a Product Owner , managing the product backlog to align with business goals, and a Release Train Engineer (RTE) , optimizing collaboration and delivery across squads. Your leadership will ensure efficient execution of initiatives, fostering innovation , scalability , and customer satisfaction .
 
Key Responsibilities
 
Product Owner Responsibilities: Backlog Management:
  • Define, prioritize, and refine the product backlog for claims processing projects based on business value and customer needs .
  • Translate business requirements into user stories with clear acceptance criteria, ensuring readiness for development.
  • Align with stakeholders on feature delivery priorities to enhance claims handling efficiency and accuracy .
Stakeholder Collaboration:
  • Act as the primary liaison between business stakeholders , claims teams , and development squads .
  • Incorporate feedback from end-users and claims processors to ensure the product meets operational needs.
Roadmap and Vision:
  • Develop and communicate a strategic roadmap for claims processing enhancements, aligning with organizational goals.
Release Train Engineer Responsibilities: Program Coordination:
  • Facilitate Agile Release Train (ART) events, including PI Planning , Scrum of Scrums , and System Demos .
  • Identify and manage cross-squad dependencies , ensuring seamless coordination of deliverables.
  • Drive continuous delivery , maintaining alignment with compliance , scalability , and security standards .
Performance Metrics and Optimization:
  • Track ART performance metrics such as velocity , predictability , and quality , leveraging insights for improvements.
  • Optimize squad workflows to reduce bottlenecks and maximize throughput .
Risk and Issue Management:
  • Proactively identify risks and impediments affecting delivery and collaborate with teams for resolution.
  • Maintain a risk register and ensure transparent communication with stakeholders regarding critical issues.
Agile Coaching and Leadership:
  • Mentor squad members in Agile principles and practices, fostering a culture of continuous improvement .
  • Promote collaboration between business and IT teams , driving a shared vision of success.
Key Skills and Qualifications General Requirements:
  • bachelors degree in Business Administration , Computer Science , or a related field.
  • 5+ years of experience in Agile delivery with hands-on roles as Product Owner , Scrum Master , or Release Train Engineer .
  • Strong domain knowledge in non-life insurance claims processing (eg, home, auto, property claims).
  • Proficient in scaled Agile methodologies such as SAFe or Spotify model .
  • Experience managing dependencies and delivering solutions across multiple squads .
  • Proficient in Agile tools (eg, Jira , Confluence ) and delivery metrics.
  • Excellent communication , negotiation , and stakeholder management skills.
Preferred Qualifications:
  • SAFe certifications (eg, SAFe Product Owner/Product Manager, SAFe RTE).
  • Experience implementing claims management systems or platforms.
  • Knowledge of regulatory and compliance requirements in insurance claims processing.
Work Location:
  • Work Days: Monday through Friday.
  • Work Model: Hybrid working model with 3 days per week in-office .

Employment Type: Full Time, Permanent

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What people at Derisk360 are saying

Derisk360 Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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