Senior Manager - Non-EB Claims

Senior Manager Non-EB Claims

(Company Website - www.cibpl.org)

Location: Gurgaon

Role Overview

We are seeking an experienced Senior Manager Non-EB Claims to manage claims related to Property & Engineering (Non-Employee Benefits) insurance. The ideal candidate should have prior experience working as a surveyor or with a surveyor, handling civil or mechanical engineering projects, and managing property/engineering claims. The role requires a strong understanding of claims assessment, loss evaluation, and risk mitigation. The candidate should also be willing to travel to project sites as required.

Key Responsibilities:

A) Claims Handling & Management:

1. Oversee and manage property and engineering insurance claims, ensuring efficient resolution.
2. Evaluate claims, coordinate with surveyors, insurers, and clients for fair and timely settlements.
3. Analyze policy terms, coverage, and exclusions to assess claim eligibility.

B) Surveyor Coordination & Assessment:

1. Work closely with surveyors to ensure accurate assessment and loss evaluation.
2. Provide technical insights in claims related to civil & mechanical engineering projects.
3. Review surveyor reports and negotiate settlements with insurers on behalf of clients.

C) Client & Stakeholder Management:

1. Act as a key contact for clients, insurers, and loss adjusters.
2. Provide advisory support to clients on claim documentation, compliance, and processes.
3. Conduct site visits to assess damage and ensure smooth claim processing.

D) Compliance & Documentation:

1. Ensure compliance with regulatory and industry standards in claims handling.
2. Maintain proper documentation for audit and legal purposes.
3. Develop internal reports and MIS on claims progress and resolutions.

Qualifications:

Education: Degree in Engineering (Civil/Mechanical), Insurance, Risk Management, or related field.

Experience:

1. 5+years of experience in Non-EB claims management, preferably having worked in a survey firm and or broking house
2. Ability to prepare draft assessment of engineering and property claims

Soft Skills:

1. Excellent negotiation, communication, and analytical skills.
2. Ability to work under pressure and handle multiple claims efficiently.
3. Willingness to Travel: Frequent travel to project sites as required.