Claims Management Analyst

Skill required: Property & Casualty- Claims Processing - Insurance Claims



Designation: Claims Management Analyst



Qualifications:Any Graduation



Years of Experience:3 to 5 years



What would you do?
We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.As a Travel Claims Adjuster, you will be responsible for investigating, evaluating, and processing travel insurance claims. Your role will involve assessing the validity of claims, ensuring timely and accurate resolution, and providing outstanding customer service throughout the process.

Review and process travel insurance claims, including medical, trip cancellation, and baggage loss claims.

Investigate claims by gathering and analyzing relevant information and documentation.

Communicate with policyholders, healthcare providers, and other stakeholders to obtain necessary information.

Evaluate claims to determine coverage, validity, and appropriate compensation.

Resolve disputes and provide clear explanations of claim decisions to policyholders.

Maintain accurate and detailed records of claim activities and decisions.

Stay updated on industry trends, regulations, and best practices.



What are we looking for?

Claims Processing

Detail orientation

Negotiation skills

Ability to work well in a team

Adaptable and flexible

Agility for quick learning

Bachelor's degree in Business, Insurance, or related field preferred.

Proven experience in claims adjusting or a similar role, ideally within the travel insurance sector.

Strong analytical skills and attention to detail.

Excellent communication and interpersonal skills.

Ability to handle multiple claims simultaneously in a fast-paced environment.

Proficiency in claims management software and Microsoft Office Suite.


Roles and Responsibilities:

In this role you are required to do analysis and solving of lower-complexity problems

Your day to day interaction is with peers within Accenture before updating supervisors

In this role you may have limited exposure with clients and/or Accenture management

You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments

The decisions you make impact your own work and may impact the work of others

You will be an individual contributor as a part of a team, with a focused scope of work

Please note that this role may require you to work in rotational shifts


Qualifications

Any Graduation