Deputy Group Manager - Order To Cash Operations

Responsibilities

As Manager of Finance and Administration Delivery, you are responsible for the project service request management, delivery status reporting and financial forecasting, reporting and analysis. This position develops and makes the day-to-day PMA operations more efficient.

Your primary responsibilities include:

Manage service delivery of Order to Cash (O2C) processes in scope.

In charge of invoice processing, vendor master management; query resolution, indexing, Invoice reconciliation and accounts reporting activities.

Ensure Service Level Agreements (SLA) are met on timelines and accuracy.

Ensure proper financial treatment of the team's transactions.

Maintain a sound Internal control environment.

Lead Special Projects and handle customer expectations.

Ensure feedback is provided for the process.

Systematically identify, analyze and tackle issues and problems to reach optimal solutions promptly.

Required education
Bachelor's Degree

Preferred education
Master's Degree

Required technical and professional expertise

Minimum 14+ years of experience in the Order to Cash process with a focus on Credit Management & Cash Applications.

Proven ability to draw conclusions and recommendations from data trends and comparisons.

Demonstrated knowledge to work cross-functionally, across finance, operations and matrixed structure.

Hands-on experience to support efforts to identify ways to improve revenue and/or minimize costs through sound executions of project management processes.

By using knowledge of the process, dedicatedly identify areas of concern to the Project Management team.

Ability to perform assigned tasks within a defined schedule and in accordance with established procedures and mentorship.

Preferred technical and professional experience

Ability to take care of highly personal and confidential information.

Experience in understanding and executing business controls.

Proven analytical and problem-solving skills.

Advanced MS Excel and PowerPoint skills.

Ambitious individual who can work under their direction towards agreed targets/goals.

Ability to manage change and be open to it good time management and an ability to work under stress.

Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

Maintain technical knowledge by attending educational workshops, reviewing publications.