Manager | GBS | Bengaluru | Finance Transformation

What impact will you make

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you ll find unrivaled opportunities to succeed and realize your full potential

Deloitte is where you ll find unrivaled opportunities to succeed and realize your full potential.

The Team

Business leaders must act with conviction, even in an era of growing complexity, uncertainty, and disruption. These business leaders need clear, concise, well-informed perspectives on the important dynamics that are currently reshaping their business environments. Our global network of Consulting professionals draws on the strength of Deloitte s full suite of professional services and industry experience to focus solutions on the real issues affecting businesses today. We work collaboratively with our clients to link strategic vision to flawless execution to achieve tangible, long-term value. From developing a pragmatic strategy and evaluating optimization opportunities to improving functions, we have the experience and expertise to help clients act with certainty and thrive.

Work you ll do

The primary role is to make direct contributions to client s team by assisting client through the setting up or expanding shared services across various competency like IT, Finance, HR etc. The role will entail advising clients on operating model, driving technology led transformation programs, sourcing strategy and vendor portfolio optimization.

The responsibilities of current role may include:

Lead multiple complex technology led or VMO/GBS related transformation programs/IT Outsourcing Programs

Good working knowledge of Contract management, contract performance and governance, GIC and shared services operating models

Lead validations of SOWs focusing aspects including retained vs outsourced organization design, dependencies, RACI, risks, etc.

Leading discussions with 3PSP including all contract partners and sub-supplements

Transition and transformation plan validations for contracting activities

Obtaining signoffs and agreements with various teams (design, PMO local process leads) at the proposal phase

Alignment with countries and regions in scope on the SLAs - targets, dependencies, etc.

Support in discussions with central design teams and businesses with respect to charges (Billing entities, Currencies), SLAs, etc.

Providing inputs on governance where needed

Provide inputs to negotiating positions and negotiation strategy for geographies

Support in negotiation as required to get commercially acceptable, agreed contracts

Establish and optimize best practices for contracting, negotiations, vendor services implementation and ongoing performance monitoring and management

Act as a subject matter expert, and contribute to the contracting and negotiation activities

Manage, build and effectively leverage client relationships

Assist leadership to take strategic decisions

Leverage the standardized global program structure tools, templates and methodologies and draw learnings from other geographies

Provide benchmarks and support as necessary for the various regions in global outsourcing program during the engagement

Review of the current contracts of suppliers relevant to the services lines and evaluate opportunities to integrate with the new contracts

All commercials related to consulting engagements

Mentor and lead the team for the same

Program Manage technology led transformation programs

Work with internal and client teams to develop and implement work plan

Analyse technology/process footprint of shared service centres and identify ways to expand the reach and control

Understand and analyse impact of various technologies in FMCG space such as Supply Chain technology, Procurement technologies, Cloud etc. and assist the shared service centres in setting up an operating model to drive programs involving such technologies.

Work closely and collaboratively with teams to analyse client operations, gather data, brainstorm potential options, and make recommendation

Conduct appropriate market research and analysis to provide insights to client team

Qualifications

A strong and demonstrated interest in consulting specially in thinking through large and complex exercises.

Prior experience in driving client engagements and programs. Experience in dealing with clients on a day-to-day basis and managing client interactions independently.

Experience of executing technology led transformation programs.

Past experience of service delivery through vendor management.

Excellent academic credentials for both undergraduate and graduate coursework. MBA preferred

Strong advanced excel skills

Outstanding interpersonal and communication skills, both written and verbal

Leadership qualities and the ability to mentor

Willingness and ability to take initiative and learn independently

Expertise in one or more share services functions such as Finance, HR, Procurement, IT operations/ processes is preferred

Exposure to Vendor mgmt. strategy, Operationalizing vendor management operations is a plus

Good understanding of DevOps/Agile, ADM methodology, familiarity with IT infrastructure considerations, Data center operations, cloud etc. is a plus

Proficient user of Microsoft suite (advanced Excel, PowerPoint and Word)

Key Skills

Develop self by actively seeking opportunities for growth, share knowledge and experiences with others

Understand objectives for clients and Deloitte, align own work to objectives and set personal priorities

Build relationships and communicate effectively in order to positively influence peers and other stakeholders

Good networking and influencing skills

Good business awareness, understanding the broader context in which delivery has an impact on overall business performance.

Confident leadership and influencing style, being able to make an immediate impact with client stakeholders

Your role as a leader

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

Builds own understanding of our purpose and values; explores opportunities for impact

Understands expectations and demonstrates personal accountability for keeping performance on track

Actively focuses on developing effective communication and relationship-building skills

Understands how their daily work contributes to the priorities of the team and the business.

Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development

Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our purpose

Deloitte is led by a purpose: To make an impact that matters.