varicent developer

Looking for a world of opportunities and a fulfilling career? 

We are a creative digital consultancy. We combine leading digital and creative capabilities with the deep industry knowledge and experience Deloitte is known for. That means, our clients can bring us their biggest challenges, knowing we have what it takes to bring a business vision to life. 

Work you’ll do

- Practitioners will integrate and learn from talented colleagues who have focused around core domains that we may not have had visibility into.

- Our move towards integrated solutions demands that everyone adopt a growth mindset and invest in expanding their understanding of what we bring to the marketplace.

- Practitioners will be able to develop skills in a Portfolio that represents the unification of the some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for their career development.

- Articulate design and documentation of requirements to cover business processes

- Leverage good communication, presentation and articulation skills in both verbal and non-verbal communication

- Communicate and collaborate with team members across locations to accomplish project goals

- Lead routine conference calls and participate in client-facing meetings, detail action items and follow through on tasks

- Leverage knowledge of data preparation activities such as extraction, cleansing, aggregation and data analysis

- Generate, validate, publish and deliver reports as per the business requirement

- Work on ad hoc reporting requests, maintain data quality of production and ad-hoc reports

- Respond to incident and service requests as per the defined SLAs

- Work on break-fixes and enhancement requests

- Deliver assigned work successfully and on-time with high-quality

- Develop documentation for delivered solution

- Assist in all phases of testing

- The candidate must have good troubleshooting skills and be able to think through issues and problems in a logical manner

- Prior experience on client supporting roles and issues identification and debugging would be an added advantage

Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.

The Team

The Customer & Marketing Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients.

We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each and every day directly impacts who we are as customers. We are able to deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves.

Professionals will serve our clients through the following types of work: 

 Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities

 Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video

 Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models

 Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption

 DigitalMix | an integrated set of platforms to enable business re-platforming

Qualifications and Experience 

Required:

- Minimum of 3+ years’ experience working with Varicent (erstwhile IBM SPM) Tool v7 and above

- Experience in working on SPM technologies (preferred), apart from Application and Maintenance Services (AMS), Support and Maintenance and Data Integration is required. 

- Proficiency in writing database queries and overall knowledge of database concepts is required

- Ability to design and develop reports and dashboards as per business requirement

- Experience in - 

o Creating/Modifying calculations, views, data stores in Varicent

o Reporting for different roles and titles

o Handling ad-hoc data change requests by the client

o Working with complex data structures in extracting and transforming data

o Working with data extraction from multiple databases such as Oracle, SQL Server and Teradata

o Developing and managing web reporting portals (data extraction, load, creation of portal pages, testing, etc.)

- Programming structural data validation checks and identify data discrepancies

- Knowledge of database management tools

- Knowledge of SQL and PL/SQL

- MS Excel and Access

- MS PowerPoint