Delivery Leader

Job title: Delivery Leader
Location: Mumbai/Pune/Bangalore/Hyderabad

Grade: E1

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

comprises nearly 175,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem and Tiruchirappalli.

About SBU/BU

The Digital Customer Experience (DCX) practice specializes in creating differentiated experiences that foster relationships through commerce, marketing, sales, and service solutions. By combining proven methodologies, deep technical expertise, design and strategy, our talented teams build customer experiences that engage and convert, enabling brands to realize their vision.

Capgemini is a strategic partner of Adobe, Pega, Salesforce, and SAP C/4HANA.

Why Join Capgemini?

The choices you make today lay the foundation for change tomorrow.

Choosing means having the opportunity to make a difference, whether for the worlds leading businesses or for society. It means getting the support you need to shape your career in the way that works for you. It means when the future doesnt look as bright as youd like, you have the opportunity to make change: to rewrite it.

When you join Capgemini, you dont just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future. At Capgemini, people are at the heart of everything we do! You can exponentially grow your career by being part of innovative projects and taking advantage of our extensive programs. With us, you will experience an , safe, healthy, and work environment to bring out the best
in you! You also get a chance to make positive social change and build a better world by taking an active role in our and initiatives. And whilst you make a difference, you will also have a lot of .

The Opportunity

We are looking for dynamic and seasoned delivery leader for managing portfolio of engagements. The leader will be part of managed services center focused on digital technologies like Salesforce, Microsoft, Mobile, Adobe suite, frontend technologies.

He/she will report into the head of managed services center and VP of DCX. The overall portfolio would consist of account spread across the globe and would be directly responsible for the delivery outcome and client management with the help of delivery managers on the ground. Driving innovation and value-added delivery as well as expansion of the portfolio would be some of the key result areas for this role.

Our IdealCandidate

• Overall experience of more than 15 years in IT industry
• Experience delivery leader with at least 3 years of experience in managing delivery portfolio of multiple accounts
• Must have managed and have a sound understanding of Application management service AMS and DevOps.
• Must have experience of managing client communication directly
• Experience in managing one or more of CRM / Marketing/ Web development/ Mobile development / Commerce platforms is a must
• He/she will be responsible for managing a portfolio of engagements delivering AMS / DevOps services, as delivery head
• Good communication and presentation skills
• Good people management skills