Billing Specialist (Associate/Sr Associate/Manager)

Job Summary:

We are seeking a detail-oriented and organized Billing Specialist to join our team. The ideal candidate will be responsible for managing the billing process, ensuring accurate invoicing, and maintaining proper records of all transactions related to logistics services. The Billing Clerk will work closely with various departments, including operations, customer service, and finance, to ensure timely and accurate billing for services rendered.

Key Responsibilities:

• Invoice Preparation & Processing:
  Prepare and generate accurate invoices based on service agreements, contracts, or shipment details.
• Ensure proper application of rates, charges, and discounts as per customer agreements.
• Ensure all billing information is accurate, including shipment details, billing addresses, and payment terms.
• Data Entry & Record Maintenance:
• Enter billing data into the system accurately and promptly.
• Maintain up-to-date records of all invoicing activity and transactions.
• Ensure compliance with company billing policies and procedures.
• Communication & Coordination:
• Communicate with the operations and customer service teams to clarify billing discrepancies and resolve issues.
• Respond to customer inquiries regarding invoices, charges, and payment status.
• Follow up with customers on overdue invoices and escalate when necessary.
• Reporting & Documentation:
• Generate regular reports on billing status and assist with month-end and year-end closing activities.
• Provide accurate documentation for audits or financial reviews.
• Payment Processing & Reconciliation:
• Monitor and track payments, ensuring that all payments are processed correctly and applied to the correct accounts.
• Assist with the reconciliation of accounts receivable and discrepancies between billing and payments.

Qualifications:

• High school diploma or equivalent (Associate's degree in Accounting, Finance, or related field preferred).
• Previous experience in billing, accounting, or finance, preferably within the logistics or supply chain industry.
• Strong knowledge of billing software and MS Excel (or other financial software tools).
• Excellent attention to detail and accuracy.
• Strong communication and problem-solving skills.
• Ability to work independently and manage multiple tasks efficiently.
• Knowledge of logistics services, including transportation, warehousing, and freight, is a plus.

Working Conditions:

• Full-time position.
• Office-based role
• 6 days working (Alternate Saturdays off)