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IT Support Engineer
Deepija Telecom
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As an IT Support Engineer, you will play a crucial role in ensuring the smooth operation of our IT systems and providing technical assistance to our call center staff.
Roles & Responsibilities: - Provide technical support for all data center hardware and software systems, including assistance to call center staff and agents.
- Diagnose and resolve hardware and software issues in a timely and efficient manner.
- Install, configure, and maintain computer systems and peripherals.
- Collaborate with the IT team to identify and implement system upgrades and improvements.
- Assist with the setup and maintenance of call center equipment, including IP phones and headsets.
- Troubleshoot network connectivity problems and ensure reliable internet access for agents.
- Train call center staff on basic IT procedures and best practices.
- Document and maintain records of IT support requests and solutions.
- Assist in the procurement of IT hardware and software as needed.
- Stay up-to-date with the latest IT trends and technologies relevant to the call center environment.
- Qualification: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Strong knowledge of: Computer hardware, Operating systems, Software applications, Networking and Linux, Server technologies, and virtualization
- Excellent problem-solving and communication skills
- Ability to work effectively under pressure and meet deadlines
Employment Type: Full Time, Permanent
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People are getting interviews at Deepija Telecom through
People are getting interviews through
(based on 9 Deepija Telecom interviews)
Job Portal
Walkin
Referral
Company Website
56%
22%
11%
11%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Deepija Telecom are saying
Rating based on 2 Information Technology Support Engineer
reviews
Anonymous · IT Support
in Bhubaneswar, Odisha
Likes
Yes very much .
Dislikes
There's no dislike.
Read 2 reviewsInformation Technology Support Engineer salary at Deepija Telecom
reported by
7
employees
₹2.4
L/yr - ₹3
L/yr
29%
less
than the average Information Technology Support Engineer Salary in India
View more details
What Deepija Telecom employees are saying about work life
based on 119 employees
Flexible timing
Alternate Saturday off
No travel
Day Shift
Deepija Telecom Benefits
Submitted by Company
Work-from-home option No Work Pressure Friendly Work Environment
Submitted by Employees
View more benefits 
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