Omni Sport Advisor

1st Responsibility:I ensure a WOW Customer Experience

I greet, smile, and engage with customers to understand their needs

• I am equipped to interact and engage with my customers

• I practice fitness and inspire customers to join fitness communities.

• I propose the right products & services depending on the needs of my customers
• I use all our channels (in-store, .in, App) to satisfy the customers needs
• I ensure a smooth checkout experience
• My customer is at the centre of my activity. I make myself available whatever I am doing.
• I suggest complementary products to enhance the customer sports practice experience
• I ensure product availability by doing reliable, up-to-date and responsible inventory to support its omnichannel availability.
• I ensure the signages are updated for the customers (Self-informed best choice)
• I am accountable for the delivery.

The layoutis the best in class for my customer

• My layout is safe for me, my team, and my customers.
• My Layout is welcoming, seductive and engaging.

• I ensure My customer will find the entire range of products for their sports practice - either in-store or online
• I am product trained by a validated product trainer.
• I suggest the best possible solution to my customer as per their need
• I ensure all the necessary services for my sport are available to my customer.

Are you a person who would love to work with people and enjoy collective decision; Passionate about providing exceptional customer experiences?

Are you a passionate fitness lover who is keen to adapt/learn to omnichannel expertise to blend online and offline customer experiences through digital tools and data analysis to optimize business performance?