Senior Officer, Specialist, Operations, Account Services

Support Regulatory Correspondence, with robust controls to ensure compliance and no regulatory breach.
Will be responsible for the BAU processes related to Fraud Controls including response to regulatory notices, Breach reporting and ensure preparedness for both internal and external audits
To ensure high level governance standards are maintained during the regulatory correspondence
Review/implement new processes/initiatives which will help in robust processing of regulatory correspondence
Ensure adherence of control & risk aspect related to all BAU activities.
Ensure all activities related to regulatory correspondence are completed within agreed SLA/TAT.
Data accuracy in regulatory correspondence for consumer banking customers
To co-ordinate with Legal & Compliance, Financial Crime & Security Services, BU for Regulatory correspondence
To support any projects and initiatives for the team specially for Regulatory functions

Key Accountabilities
Unit Control Self-Assessment
Regulatory Compliance & Correspondences
Regulatory Reporting
Audit Preparations
Team Management

Required Experience

4/5 years+ of experience with good understanding of CDD and Regulatory Communication, preferably with banking industry.
Knowledge of Operations, AML/KYC in the Banking industry preferred

Education / Preferred Qualifications

Graduate from recognized university
Any course on Risk Management, Cyber Security is also preferred

Core Competencies
Effectively support the team
Eye for details with risk & control standards, well versed with regulatory guidelines
Strong planning, organizational and analytical skills
Effective problem-solving skills with attention to detail and accuracy.
Able to work independently with strong values and integrity
Good inter-personal and communication skills.

Technical Competencies
Retail Banking experience across retail products including branch banking
Strong understanding of various types of technologies related to online transactions and products
Knowledge and understanding of core banking systems will be preferred
Proficient in MS Office, i.e.: Word, PowerPoint, Excel, Internet Explorer and other relevant PC Skills
Good understanding of all available Risk, Controls, Compliance, Audit Framework and Tools

Work Relationship
Corporate Security, Information Security, Legal & Compliance, Group Audit and Business Continuity Management,
CBG Business, Digital Business and Alternate Delivery Channel
T&O and Customer Centers Management teams

DBS India - Culture & Behaviors