Data Consultant

Since June 2021,
frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. Were inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.
Joining frog means youll be joining the pond, a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community and the world at large.
 About The Role : 

Client Engagement & Advisory:

Partner with clients to understand their business goals, CX challenges, and data needs.

Provide strategic recommendations on how to leverage data to enhance customer engagement, satisfaction, and retention.

Data Strategy Development:

Design comprehensive data strategies tailored to client objectives, including customer segmentation, predictive modelling, and personalization.

Define KPIs and metrics to measure the success of CX initiatives.

Data Analysis & Insights:

Analyze structured and unstructured data to derive actionable insights.

Leverage advanced analytics techniques, including machine learning and AI, to identify trends and opportunities.

Solution Design & Implementation:

Collaborate with technical teams to design and implement data platforms, dashboards, and analytics solutions.

Drive the implementation of customer data platforms (CDPs), marketing automation tools, and analytics systems.

Stakeholder Management:

Act as a trusted advisor to business stakeholders.

Present findings, recommendations, and reports in a clear, compelling manner

 
Your Profile 

8-10 years of experience in data analytics, data strategy, or consulting roles, with a focus on customer experience, marketing, or business transformation.

Minimum of 5-8 years of experience in omni-channel marketing, data analytics, or marketing automation implementation, with at least 2 years in a consulting role.

3+ years of experience in marketing orchestration, preferably with hands-on experience using marketing automation platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign, Braze, Marketo, etc.) and leveraging customer data for personalized, cross-channel campaigns.

Bachelors degree in data science, Business Analytics, Computer Science, Marketing, or related fields. Masters degree preferable.

Technical Skills:

Proficiency in analytics tools (e.g., Python, R, SQL).

Familiarity with visualization tools (e.g., Tableau, Power BI).

Experience implementing CDP tools (Salesforce CDP, Adobe CDP, Segment etc)

Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus.

Data Analytics

Data modelling

Digital Marketing

Digital Technology Consulting

Data-Driven Marketing

Proven track record of contributing to client engagements and delivering data-driven solutions.

Strong communication, problem-solving, and interpersonal skills.

Equal Opportunities at frog
Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.