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4.0

based on 15 Reviews

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1 D2V Software Solutions Job

Customer Support Executive

1-6 years

Bangalore / Bengaluru

1 vacancy

Customer Support Executive

D2V Software Solutions

posted 6d ago

Job Description

D2V Software Solutions is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey.
  1. Managing a team of representatives offering customer support.
  2. Overseeing the customer service process.
  3. Resolving customer complaints brought to your attention.
  4. Creating policies and procedures.
  5. Planning the training and standardization of service delivery.
  6. Selecting and hiring new staff.
  7. Monitoring the work of individual representatives and of the team.
  8. Conducting quality assurance surveys with customers and providing feedback to the staff.
  9. Possessing excellent product knowledge to enhance customer support.
  10. Maintaining a pleasant working environment for your team

Employment Type: Full Time, Permanent

Read full job description

What people at D2V Software Solutions are saying

Customer Support Executive salary at D2V Software Solutions

reported by 1 employee with 3 years exp.
₹3.2 L/yr - ₹4.1 L/yr
31% more than the average Customer Support Executive Salary in India
View more details

What D2V Software Solutions employees are saying about work life

based on 15 employees
50%
75%
71%
67%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

D2V Software Solutions Benefits

Cafeteria
Job Training
Free Transport
Child care
Gymnasium
Work From Home +6 more
View more benefits

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