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Engaged Employer

Cynosure Corporate Solutions

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4.4

based on 13 Reviews

127 Cynosure Corporate Solutions Jobs

Field Support Hardware Engineer

Cynosure Corporate Solutions

4.4

based on 13 Reviews

0-4 years

Chennai

1 vacancy

Field Support Hardware Engineer

Cynosure Corporate Solutions

posted 1hr ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Science Customer Service Computer Networking Linux Administration Hardware Networking Windows System Administration

+ 4 more

Job Description

Job_Description":"

Key Responsibilities:

Diagnose and troubleshoot hardware issues in desktops, laptops, and networking devices.

Perform hardware installations, upgrades, and repairs as needed.

Provide on-site support for clients when required.

Assist in network troubleshooting, including routers, switches, and connectivity issues.

Perform preventive maintenance on IT equipment.

Document service reports and maintain records of issues and solutions.

Work closely with the IT team to escalate unresolved issues.

Ensure timely resolution of client support requests.

Requirements
Required Skills & Qualifications:

Diploma/Bachelor\u2019s degree in Computer Science, IT, or related field.

Knowledge of OS installation and configuration (Windows, Linux, etc. ).

Experience with remote troubleshooting tools.

Strong hardware troubleshooting skills (Desktops, Laptops, etc. ).

Basic knowledge of networking (LAN, WAN, Wi-Fi).

Good communication and customer service skills.

Freshers with good technical knowledge are encouraged to apply

Benefits
Benefits:

Travel allowances for field visits.

Training and career development opportunities.

Exposure to real-world IT hardware support scenarios.

", "