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Sulekha - Digital Customer Support Role (3-6 yrs)
3-6 years
Chennai
Sulekha - Digital Customer Support Role (3-6 yrs)
Sulekha.com
posted 1mon ago
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Job Description
We are looking for an operations executive to help a portion of the enterprises of ProManage achieve tangible business outcomes. He / She will closely work with paid customers of ProManage to achieve the desired goals of ProManage.
Responsibilities:
- Work on base profile enrichment of existing ProManage clients who want to enhance their presence in Google, Bing and others as we add on.
- Email, Phone call and WhatsApp engagement with existing clients to obtain content and optimize the Google listings & on other platforms.
- Onboarding clients by confirming documents and claiming google listings and maintaining client database.
- Google Map navigation and locating listings from street view and updating the correct latitude/longitude and address of the listings
- Closely work with other teams including central design team, central keyword research team, Customer success team and marketing teams to deliver value
Functional Areas: Other
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