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4 Info Edge Customer Support Jobs

Tele calling | Pre Sales /Customer Support

0-5 years

Noida

3 vacancies

Tele calling | Pre Sales /Customer Support

Info Edge

posted 20d ago

Job Description

Info Edge India Ltd is hiring for a Presales role as is looking for Tele calling experts in Noida. If you exposure in voice process, this opportunity is for you.


About Info Edge Info Edge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.


About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects.


Job Description - It is 100% desk jobs and this role is to reach out to the pre generated leads contacts through calling, generate the needs in customer and create qualified leads for sales team.


Role and Responsibility -


  • Make 100-150 outbound calls on pre generated leads and find out qualified leads.
  • Identified customer needs and wants to enhance customer experiences and boost lead generation.
  • Assists the property buyers to make the right decision.
  • Adhere quality parameters and ensure compliance of calls.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Worked varied hours to meet seasonal and business needs.
  • Completed daily logs for management review.

Desired Candidate Profile -

1. Fluent English Speaking

2. Active listening skill

3. Strong convincing skills

4. Prior experience into presales/Lead Generation/voice process (Inside Sales or Tele Calling or Customer Service) would be an added advantage


Perks and Benefits: -

1. Pre generated data provided, no cold calling

2. No field job, all client dealing via outbound calls


Please Note -

  1. Graduation is mandatory for role.
  2. Work Location will be C-10, Sector 2, Noida
  3. Freshers with no internship experience in marketing/calling process are not eligible for role
  4. At least 6 months of experience/Internship in voice process is mandatory.

Contact VRINDA GUPTA for more insights

LinkedIn - https://www.linkedin.com/in/vriiindaa/

WhatsApp - 88260 177 78

Email - vrinda.gupta@naukri.com


Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Info Edge through

(based on 200 Info Edge interviews)
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Referral
Walkin
Company Website
Recruitment Consultant
46%
21%
10%
8%
4%
1%
10% candidates got the interview through other sources.
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What Customer Support at Info Edge are saying

Customer Support salary at Info Edge

reported by 1 employee with 3 years exp.
₹2.4 L/yr - ₹3 L/yr
At par with the average Customer Support Salary in India
View more details

What Info Edge employees are saying about work life

based on 1.9k employees
57%
63%
64%
99%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

Info Edge Benefits

Submitted by Company
Employee Friendly Policies
Training & Development
Health & Accidental Insurance
CSR
Reward and Recognition
Internal Career Mobility +2 more
Submitted by Employees
Cafeteria
Health Insurance
Job Training
Team Outings
Free Transport
Work From Home +6 more
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Info Edge Noida Office Locations

View all
Noida Office
Headquarter
Info Edge (India) Limited, B - 8, Sector - 132 Noida
201304
Noida Office
C-133/B, C Block, Sector 2 Noida
Uttar Pradesh 201301

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